We aim to make shipping simple, clear, and fair — whether you're ordering a product with free shipping or one that requires a custom freight quote.
Order Processing
All orders are typically processed within 5–7 business days. Orders are not shipped or delivered on weekends or holidays.
If an item is not in stock and needs to be manufactured before shipping, additional time may be required. We'll always keep you informed if this is the case.
Shipping Time
Once your order has shipped, standard delivery typically takes around 14 business days, depending on your location and the item ordered.
Free Shipping
Some products in our store include free shipping — this will be clearly noted on the product page.
Paid Shipping
For products that do not include free shipping, there are two options:
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Place your order — a member of our team will follow up with a shipping quote and send a secure link for separate shipping payment.
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Contact us before ordering — we're happy to provide a shipping estimate based on your location and the product you're interested in.
Made-to-Order Items
If a product requires manufacturing or custom production, delivery timelines may extend beyond standard processing and shipping windows. We’ll reach out with details and estimated delivery dates once your order is confirmed.
Delivery Notes
Large or heavy items may ship via freight carriers. Please ensure someone is available to receive the delivery and inspect the item upon arrival.
If you have any questions about delivery times, freight quotes, or the status of your order, feel free to reach out to our support team — we're here to help.